TESTIMONIES FROM OUR CUSTOMERS

Not without hiccups during the trip though, my wife and I enjoyed very much our stay in Ethiopia.  We have gained a joyous, special and memorable experience!

I wish to express my heartfelt thankfulness to the local tour guide, Tsega'ab Getachew (Abita), who had done a really great job.  He is a sincere, proactive, and enthusiastic guy who was always timely turning up to lend a helping hand or give the laughter.  He was mindful to the concerns of customers and could always share our feelings.  Prompt in response, he was selfless in problem solving.  He mingled very well with customers yet without sacrificing a bid the alertness of his own position and responsibility.  Witted and hearty, he was beloved by all of us.  The tour would not have been so joyous and memorable without the company of this lovely guy, Abita.  I should be grateful if you could help passing on my gratitude and encouragement to Abita through his boss.

Hong Kong is famed for our level of service in various aspects.  However, it is amused to see that this lovely guy, who comes from this primitive part of the world, is teaching us the crux of "customer service".

 A Customer comment form has been completed and sent online separately.  If you need my further comments of the tour, I am always ready to contribute.
 
Best regards.
Peter Chow

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